CBSE Class 12 Answer Sheet Portal Down: Technical Glitches Hit Processing
The Central Board of Secondary Education (CBSE) has acknowledged technical problems affecting its online application portal for obtaining scanned copies of Class 12 answer books. The disruption has caused concern among students awaiting their evaluated answer sheets.
Official Statement
In an official circular issued on May 20, 2026, the board informed stakeholders:
“It is informed to all stakeholders that the online application for submitting requests to obtain scanned copies of Class XII answer books is presently facing technical glitches.”
The circular was issued by CBSE Controller of Examinations Dr Sanyam Bhardwaj.
Expected Restoration
CBSE has stated that a team of experts is working to resolve the issue, and the application facility is expected to become live again by 2 PM on Wednesday.
Priority for Students
The board has issued specific guidance for students:
For Grievance Redressal
Students seeking scanned copies of answer books for grievance redressal purposes should be given priority once the portal resumes functioning.
“To ensure that students seeking scanned copies of their answer books for grievance redressal be given the priority, they are requested to avail the facility first once the application resumes.”
For Archival Purposes
Students who wish to obtain scanned copies for archival purposes will be provided the opportunity immediately after the current process of re-evaluation is completed.
What Is the Answer Sheet Access Process?
The answer sheet access process forms part of CBSE’s post-result grievance redressal mechanism for Class XII students. After obtaining scanned copies of evaluated answer books, students may:
- Review their marked answers
- Identify potential marking errors
- Apply for verification of marks
- Request re-evaluation if necessary
Timeline for Actions
| Activity | Timeline |
|---|---|
| Portal Restoration | By 2 PM Wednesday |
| Grievance Applications | First priority |
| Archival Copies | After re-evaluation |
What Students Should Do
While waiting for the portal to resume:
- Keep all examination documents safe
- Note down your roll number and other details
- Prepare any supporting documents for grievance
- Check the CBSE website regularly for updates
- Be ready to act quickly once portal opens
CBSE’s Appeal
The board has appealed for cooperation from students and stakeholders and assured that all students would receive the opportunity to access the facility in due course.
Why This Matters
For many students, the scanned answer sheets are crucial for:
| Purpose | Importance |
|---|---|
| Grievance Redressal | Identify marking errors |
| Future Reference | Career documentation |
| Peace of Mind | Verify expected scores |
Key Takeaways:
- CBSE Class 12 answer sheet portal facing technical glitches
- Restoration expected by 2 PM Wednesday
- Grievance cases to be given priority
- Archival copies after re-evaluation process
- Students advised to check CBSE website for updates
Stay calm and check the official CBSE website for the latest updates.
